Effective date December16, 2022
Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data (as defined below) and how we will treat it.
This Privacy Policy applies to SoupFinder (“SoupFinder,” “we,” “us,” or “our”) website, apps and related services (together, the “SoupFinder Services” or “apps” and “websites” for individual categories). This Privacy Policy explains how SoupFinder collects, uses, secures, and/or discloses end-users’ (“you” or “your”) or otherwise processes your personal information when you use SoupFinder Services
The data controller is Fresh Healthy Value, LLC, a limited liability company of Washington state with an address at 927 W. Railroad Ave, Shelton, WA, 98584-3847.
While using SoupFinder Services, we may ask you to provide us with certain personal data or personal information that can be used to identify you (“Personal Data” or “data” or “information”). We may also collect Personal Data automatically, or from third-party partners or services. The Personal Data we collect includes:
Basic Identifiers and Contact Information
We collect information from you when you provide it to us directly, such as via an email or online form, through any support feature provided for SoupFinder Services, or through another form of inquiry. This information may include your name, job title and position, personal and work email, and personal and/or work phone number.
Device Information
When you use SoupFinder Services through a web browser or download or through an app, we may automatically collect information on the type of device you use, operating system, resolution, application version, mobile device identifiers (such as your device ID or advertising ID), language, time zone and IP address.
Usage Information
We may collect information automatically about your activity through SoupFinder Services (Usage Information), such as the date and time you used a service, features you have used, your interaction with advertisements, and data generated when you use our SoupFinder Services (for example your interaction with us regarding any SoupFinder Services accessed through an app) with which may be stored with your Apple ID on iCloud for iOS Devices or with your Google Store profile for Android Devices through some of our SoupFinder Services.
Location
When you use SoupFinder Services through a web browser or download or through an app, we may automatically detect your general location, namely country and state through your IP address. We may collect, with your consent if applicable, other location information through your IP address, such as your precise location.
Information we obtain from third parties
We may receive information about you from our third party service providers who collect this information when you use SoupFinder Services through a web browser or download or through an app, in accordance with their own privacy policies.
Information we obtain when you connect with third parties
In cases where we provide the option, and you decide to connect SoupFinder Services to your account with third parties like Apple, Google or Facebook, we may receive your Apple ID, Google ID or Facebook user ID, name and/or email subject to your permission. If you would like to manage your use of “Sign in with Apple” please go to Apple’s website to find out more. If you would like to edit the privacy and settings on any other website you have granted us permission, please see that website provider to find out more about their privacy policies.
Information we obtain from social media
When you use SoupFinder Services through a web browser or download or through an app and connect our SoupFinder Services to a social media account, we may receive any of the information you provide or permit to be provided to us via the social media account. Such information may include your user ID and your use of SoupFinder Services, including with whom you share SoupFinder Services on the social media website and your email address in case you opt to provide the same or wish to contact us for support. The information we receive depends on the social media’s terms of service and privacy policy, your privacy settings, and, if applicable, your friends’ privacy settings. If you are uncertain about what information the social media website is sharing with us, please go to their website to find out more about their privacy practices. The information we receive from a social media website and other third parties is stored and used by us in accordance with this Privacy Policy.
Cookies and similar data collection technologies
We and our third-party advertising agents and their partners may use cookies and similar technologies, such as mobile “SDK,” to provide and personalize our SoupFinder Services and to provide targeted advertisements. These technologies may synchronize behavior across different mobile apps, devices and websites so that advertisements can be tailored to your interests. This process is called personalized advertising. In addition, we and certain advertising networks may access your inventory of installed apps to avoid advertising already installed apps. If you would like to opt-out from having advertisements personalized in this way on your mobile device, please see the ‘Opt-out of targeted advertising’ section below.
Please note that, while your browser settings may allow you to transmit a “Do Not Track” signal when you visit SoupFinder Services, our SoupFinder Services (including websites and apps) may not be configured to respond to “Do Not Track” signals received from browsers or in-App.
We have set out below a description of the ways in which we use your Personal Data, the legal basis we rely upon to do so and to provide you with an option to opt-out of certain practices, where applicable. We may use your Personal Data:
You may withdraw your consent by providing us with written notice by email at privacy@SoupFinder.com.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, provide SoupFinder Services and enforce our legal agreements and policies.
We will also retain Personal Data and Usage Information for internal analysis purposes and legitimate business interest to the extent necessary to improve the functionality of SoupFinder Services, for business purposes or when we are legally obligated to retain this data for longer time periods.
Your Personal Data collected through SoupFinder Services will be retained for as long as permitted by applicable law or necessary depending on the respective purpose of collection and shall be deleted when they no longer serve one of the above-mentioned purposes or shall be anonymized and therefore will no longer constitute Personal Data. It is clarified that in no case the retention period should exceed the 5 years from the date of collection. Once we have deleted or anonymized your Personal Data, you will not be able to exercise the right to access, the right to erasure, the right to rectification or the right to data portability.
Access Personal Data we hold about you
You have the right to request access to your Personal Data collected through SoupFinder Services. Following your request at privacy@SoupFinder.com we will provide you a copy of your Personal Data in an electronic format.
Other rights
You also have other rights such as to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You also have the right to withdraw consent where you have previously given your consent to the processing of your Personal Data, for example by turning off access to your mobile device settings. This will not affect any data processed before such withdrawal. Please provide the request to any of the foregoing rights at privacy@SoupFinder.com.
Exercise your privacy rights
Any requests to exercise your rights should be made through Privacy Setting tab in any of our apps located in Setting -> About -> and then Privacy Settings or in our support feature located in our apps (by going to the particular app -> click on three dots (or more) -> click help (or support) -> and then click Contact us (or +) and place your request). If the forgoing in-App settings is not applicable, you can also send us an email at privacy@SoupFinder.com, however, we may still redirect you to make the same request through the in-App support feature or we may request additional information to accommodate your request.
These requests can be exercised free of charge and will be addressed by us as early as possible and always within one month.
You may also contact your local data protection authority or a relevant national or state authority for unresolved complaints.
We may share the above categories of Personal Data for certain business purposes, including:
Personal Data of our users are stored in our data centers of our third party service providers in the USA, who function as data processors.
We use certain service providers and partners to help us operate and improve our Services. These service providers and partners assist us with various tasks, including hosting and maintenance, on-going development, analytics, customer care and marketing.
We may also share, or otherwise “sell” the above categories of Personal Data for the following purposes, noting that a “sale” of personal information does not have the literal meaning of the word “sell” and as broadly defined under the California Consumer Privacy Act (and discussed in greater detail below) includes any sharing of information with third parties in exchange for “valuable consideration.”
We may share or otherwise “sell” (as broadly defined under the California Consumer Privacy Act) information with advertising partners who distribute advertising in our Services.
In addition to the above, we may share your Personal Data in the following circumstances or for the following purposes:
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
We may also share information if we are under a duty to disclose or share your Personal Data to comply with any legal obligation, or to protect the rights, property, or safety of our business, our customers or others.
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
Our SoupFinder Services may offer social sharing features which let you share actions you take in SoupFinder Services with other media or applications. You must be over the minimum age limit that is prescribed by the legislation in the individual jurisdictions to use any social sharing features integrated in SoupFinder Services. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.
We appreciate the need to provide extra privacy protections to users who are children. Our SoupFinder Services are intended for general audiences over the age of 18 years and therefore children under the age of 18 years old (or older pursuant to applicable jurisdiction) should not download our App or use SoupFinder Services without the permission of your parent(s) or legal guardian. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a device of a child under the age of 18 years old who does not have permission from a parent or legal guardian (or otherwise as applicable), or for any other relevant reason, please send us a request for deletion and restriction of processing of Personal Data and opt-out from targeted advertising using the in-App Privacy Settings (if applicable) (for our apps go to the app -> Setting -> About -> and then Privacy Settings) or an email to privacy@SoupFinder.com with the name of the person and any known SoupFinder account registration information.
Our Privacy Policy may contain links to other sites that are not operated by us. If you click on a thirdparty link, you will be directed to that third party’s site. We strongly advise you to review the privacy terms of every site you visit. We have no control over and assume no responsibility for the content, privacy terms or practices of any third-party sites or services.
The California Consumer Privacy Act (“CCPA”) provides California residents with the additional rights listed here. To exercise these rights, see the ‘Exercising Your California Privacy Rights’ subsection below
Social sharing features
You have the right to know and see what information we have collected about you over the past 12 months from the date of your request, including:
Right to Delete
You have the right to request that we delete the information we have collected from you (and direct our service providers to do the same). There are several exceptions, however, that include but are not limited to, when the information is necessary for us or a third party to do any of the following:
Right to Opt-out
You have the right to “opt-out,” or direct us to stop “selling” or otherwise sharing your information with third parties in exchange for monetary or other valuable consideration. To submit an opt-out request, please follow the instructions under the ‘Opt-out of targeted advertising’ section found above. To configure the Privacy Setting in your web browser of choice or any of our apps please check the web browser or your device privacy settings.
Other Rights
You can request certain information about our disclosure of your information to third parties for their own direct marketing purposes during the preceding calendar year (to the extent we have shared information for such purposes within the given period). This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your California Privacy Rights
To request access to or deletion of your personal information, to opt-out, or to exercise any other rights under California law, please follow the instruction under the ‘Exercise your privacy rights’ paragraph, found above, and follow the necessary steps.
Response Timing and Format
We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing
This Privacy Policy may change from time to time, and we encourage you to review it periodically. Your continued use of SoupFinder Services signifies your acceptance of changes to this Privacy Policy.
We may notify you of changes to this Privacy Policy with a prominent notice on our website or through the SoupFinder Services Privacy Policy link (for example by way of notification or pop-up), before the changes become effective and update the “effective date” at the top of this Privacy Policy
If you have any questions about this Privacy Policy, please contact us using the contact SoupFinder email address at privacy@SoupFinder.com or the in-App support feature in the SoupFinder app (if applicable) or if you prefer, you may contact our data protection officer at the address provided below:
Privacy/Data Protection Officer
Fresh Healthy Value, LLC
927 W. Railroad Ave
Shelton, WA, 98584-3847